Moss Utilities

IT Support

Powered by Kinetic Technology Group

Fastest Response

Call the Helpdesk

Direct line to our support team

214.785.1115
90s
Avg. response time
Same day
Issue resolution
24/7
Always available
or

Email Support

For non-urgent requests

helpdesk@kinetictg.com

Response times may be longer via email

What to Expect

1

Support team identifies as "Support Desk"

2

They'll verify your identity with a one-time code

3

Once verified, they'll assist you immediately

This process ensures secure, authorized access to your account

Quick Email Templates

Pre-filled emails for common requests