Technology Support Moss Utilities

How to get help from the service desk.


How to get help

Email first when you can. Call when you need someone now.


When we’re available

Help desk

Monday to Friday, 8:00 a.m. to 5:00 p.m. Central

On site

During business hours, at your location

After hours

Requests are picked up the next business day. A companywide outage or an active security issue gets a response at any hour.


Not supported Personal devices, home internet, A/V, badge access, and cameras.